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Recent financial performance

  • Transformation program on track, with improving NPS and declining churn
  • Mobile customer base decreased 1% YoY to 25.4 million
  • Mobile service revenue decreased 4% YoY to UAH 2.7 billion, primarily due to lower customer spending
  • EBITDA declined 12% YoY to UAH 1.3 billion; EBITDA margin of 44.5%

Due to the ongoing turbulence in Ukraine and the very difficult environment, Kyivstar’s financial results were negatively impacted by more conservative spending behavior from its customers. The operating and economic environment in Ukraine is expected to remain challenging for the remainder of this year.

The transformation program, which aims to improve customer excellence and operational performance, is on track and is showing positive results, with improving Net Promoter Scores in 2Q14, particularly in network quality perception. As a result of the improved NPS and a decrease in gross customer additions in the market, annualized churn decreased by 20 percentage points YoY to 25%. In addition, Kyivstar further simplified its offerings by introducing new tariff plans in 2Q14 focused on on-net, off-net, Internet and FTTB

More information on the Company’s recent financial performance +

Ukraine revenue chart

Ukraine EBITDA chart

Ukraine CAPEX chart

Mobile customers

Forward-looking statements

The information on this website contains "forward-looking statements", as the phrase is defined in Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.

Read more information on forward-looking statements +



2Q14 mobile customers decline YoY


2Q14 broadband customers growth YoY
  • Russia
    Africa & Asia
  • CIS