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Recent financial performance

  • Good progress on transformation program in Ukraine, which led to continued improvements in NPS, churn and market position
  • Mobile customer base increased 2% YoY to 26.2 million
  • Mobile service revenue stable at UAH 2.9 billion
  • EBITDA declined 12% YoY to UAH 1.3 billion; EBITDA margin of 42.3%

The ongoing situation in Ukraine and the resulting challenging environment led to more conservative spending behavior by customers and a negative impact on Kyivstar’s financial results. Despite the situation, the Company made good progress on its transformation program and continued to deliver on its plans of improving customer satisfaction and strengthening its market position. Kyivstar increased its customer base YoY driven by the best quality and most stable network, favorable pricing initiatives, and the leading NPS in the market. Annualized churn continued its positive trend during the fourth quarter, improving by 7 percentage points YoY to 27%, despite the negative effect on churn from the disconnection of Crimea customers due to the network shutdown.

Kyivstar has been awarded a 3G license and won 2x 15 MHz in the 2,100 MHz bandwidth. The license fee amounts to UAH 2.7 billion (~USD 100 million) and the license term is 15 years. The tender results are subject to final approval by the National Commission for the State Regulation of Communications and Informatization of Ukraine. The Company expects further improvement in customer experience.  Smartphone penetration in the customer base was already at 23% at the end of 4Q14, providing strong fundamentals for attractive mobile data revenue growth going forward. Kyivstar has been preparing its mobile network to capture this market opportunity and expects to launch 3G services in the second half of 2015. 

More information on the Company’s recent financial performance +

Ukraine revenue chart

Ukraine EBITDA chart

Ukraine CAPEX chart

Mobile customers

Forward-looking statements

The information on this website contains "forward-looking statements", as the phrase is defined in Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.

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4Q14 mobile customers increase YoY


4Q14 broadband customers growth YoY
  • Russia
    Africa & Asia
  • CIS