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Chairman and CEO's Letter.

Welcome to VimpelCom's fourth CR Report, covering the 2015 financial year.

This year we began our transformation into a new VimpelCom, introducing six new strategic objectives to drive the business into a more streamlined, effective, and above all, digital company. It was also the first full year of our flagship CR program, ‘Make Your Mark’. We are making good progress in all of these areas, as we continue to serve our 217 million customers, with the support of our 59,000 employees, across a very diverse range of markets.

We have a long-term CR strategy, consisting of two main elements. Maintaining trust with our stakeholders, by behaving in a responsible way, is key to securing our ‘license to operate’. At the same time we recognize the opportunities from leveraging our technology, our commercial expertise, and the commitment of our employees, to add tangible value to society through products and services, and social investment. Through our own actions, and by enabling others, we can make positive contributions to society’s challenges at real scale, helping to tackle many of the issues covered by the UN’s new Sustainable Development Goals. This is particularly true in emerging markets where the spread of connectivity, mobile internet and mobile-enabled services in areas of financial services, education, health and agriculture are helping to drive socio-economic progress and is the platform for the fourth industrial revolution of the digital economy.

This longer-term vision is implemented through many initiatives, and we have been making progress in our management of the key issues that affect some of our key stakeholders. For example, our focus on developing a high quality network, driven by developing deeper insights into customer satisfaction, has been supported by a strengthening of our governance of managing customer data. As we transform our cost base by challenging our suppliers to innovate, we have also been rolling out a new assessment process to ensure they live up to our expectations on human rights and environmental issues. And, as we operate at the frontiers of the new digital world, we continue to strengthen our compliance program to ensure we have a rigorous approach to anti-bribery and anti-corruption. 

This report provides a review of our progress on Make Your Mark, launched in late 2014 on the theme of ‘helping young people to shape their future’. We have been delighted in the innovative programs that this has nurtured all across our footprint, helping bring more young people into meaningful education, and inspiring new digital entrepreneurs. For example, in January, as the culmination of a competition spanning seven markets, 600 teams and 160 project submissions, 21 teams presented their digital solutions in the final of our Eurasia Mobile Challenge in Moscow. Three winners then represented the region at the Mobile Word Congress in Barcelona where the team from Kyrgyzstan achieved third place overall. Several of our markets are experiencing very challenging socio-economic conditions and, as we build on the start of Make Your Mark, we look forward to reporting back to you on the contribution we can make to each of the societies we serve.

We provide further information on all of these issues in the report, which also acts as our ‘Communication on Progress’ in relation to our commitment to the Principles of the United Nations Global Compact. We hope you find the report a valuable insight into VimpelCom.

Chairman of the Supervisory Board

Alexey M. Reznikovich
Alexey M. Reznikovich
Chairman of the Supervisory Board

Chief Executive Officer

Jean-Yves Charlier
Chief Executive Officer
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